FAQ - Frequently Asked Questions
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Shipping & Delivery
Payment
Returns & Refunds
Defective Products & Transport Damage
Allergies & intolerances
Customer account & data protection
Contact
Free shipping from CHF 80.- 📦
Secure payment
Easy and free returns
- Hair care
- shampoo
- hair conditioner
- Hair masks
- Hair care sets
- Leave In
- Dry shampoo
- Hair serum
- Hair oil
Regional settings
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Free shipping
For purchases of CHF 80 or more, we deliver your order free of charge throughout Switzerland.
Easy returns
Returns are possible within 14 days, of course only for unopened products .
Personalized service
We'll advise you personally via email or Instagram. Real people, honest answers, straight from Grenchen.
Secure order
With 100% SSL encryption, Swiss data protection, and positive customer experiences, you can shop worry-free at Owleen.
Flexible payment options
Pay securely with Twint, Klarna, credit card, Apple Pay, or Google Pay . Simple, secure, and with no additional fees.
Large product selection
Discover over 1,000 branded beauty, hair care, hygiene, and fragrance products carefully selected by Owleen.
Dein Postfach braucht auch ein bisschen Selfcare ✨
Treat your inbox to new products, care tips, and exclusive discounts, plus a 10% welcome discount on your next order.