Select products, add them to your shopping cart, and complete the checkout process. The order is binding as soon as you receive our order confirmation by email.

As long as the order has not yet been shipped, it can be modified or canceled. Contact support as soon as possible.

1–3 business days within Switzerland (non-binding delivery time).

We deliver exclusively within Switzerland.

Yes, you will receive a tracking number via email as soon as your package is on its way.

We accept:

• TWINT
• Visa
• MasterCard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• PostFinance Card
• Diners Club
• Purchase on account (for corporate customers)
• Prepayment / Bank transfer

Yes, 14 days from receipt of the goods.

Products must be unopened, unused, undamaged, and in their original packaging.

Owleen.ch will cover the return shipping costs. You can request a free return shipping label if you wish.

Report the damage to us and Swiss Post immediately, within 5 days at the latest (include a photo).

Please contact us before returning any items. The manufacturer's warranty terms and conditions apply.

No. Please check the ingredients before use.

Stop using the product immediately and consult a doctor if you experience severe or unusual reactions.

Please also contact us by email (info@owleen.ch) within one month of purchase so that we can investigate the case. Photos of the reaction or a doctor's note will help us to take further action.

No, but it simplifies the order overview.

Yes. We comply with Swiss data protection regulations. You can find details in our privacy policy.

📧 info@owleen.ch

📱 +41 79 370 05 59